Welcome to R Rathbir. These Terms & Conditions govern your access to and use of our website and your purchase of original paintings and artworks from us.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About R Rathbir

R Rathbir is an online platform offering original paintings and artwork for purchase.

Business Address:
A3204 Minerva Towers, Mahalaxmi, Mumbai, 400011, Maharashtra, India

Phone: +91 9920177788
Email: acquire@rrathbir.com

2. Use of Our Website

By using this website, you agree that you will:

  • Provide accurate and complete information when placing an order or creating an account.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or damage the website or its functionality.
  • Not copy, reproduce, distribute, or commercially exploit website content without our written permission.
  • Not use our website for fraudulent, abusive, or unauthorized activities.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Artwork and Product Information

We make reasonable efforts to ensure that artwork descriptions, photographs, dimensions, prices, and other product information displayed on our website are accurate.

However:

  • Original paintings are handmade and may contain natural variations, textures, brush marks, and other characteristics.
  • Colours shown on your screen may vary depending on your device, display settings, lighting, and other factors.
  • Photographs are intended to provide a representation of the artwork and may not perfectly reproduce its actual appearance.
  • Dimensions and other specifications are provided as described on the individual product page.

Minor variations that are inherent to handmade and original artwork will not necessarily be considered defects.

4. Original Artwork

Unless specifically stated otherwise, artworks listed as original paintings represent individual original works.

Because original artworks are unique, availability may be limited. Once an original artwork has been sold, an identical original may not be available again.

Where applicable, certificates of authenticity or other documentation may be provided with the artwork as stated in the product description.

5. Prices

All prices displayed on the website are subject to change without prior notice.

The applicable price for an artwork will generally be the price displayed at the time you place your order.

Where applicable, taxes, shipping charges, or other fees may be displayed separately during checkout.

We reserve the right to correct pricing, typographical, or product-information errors.

6. Orders

Placing an order on our website constitutes a request to purchase the selected artwork.

After receiving your order, we may send an order confirmation by email or other available communication method.

An order is considered accepted once we have confirmed the order and/or processed the payment, subject to availability and these Terms & Conditions.

We reserve the right to cancel an order in circumstances including:

  • The artwork is no longer available.
  • There is an obvious pricing or listing error.
  • Payment cannot be successfully verified.
  • We reasonably suspect fraudulent or unauthorized activity.
  • Delivery to the provided address is not possible.

If we cancel an order after receiving payment, the applicable amount will be refunded.

7. Payment

Payments may be processed through third-party payment gateways.

You agree to provide accurate payment and billing information when completing a purchase.

We do not knowingly retain complete credit or debit card details on our own servers. Payment information may be processed by the relevant payment provider according to its terms and privacy practices.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe communicated at checkout or through our shipping information.

Delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete addresses
  • Remote delivery locations
  • Customs or regulatory procedures
  • Other circumstances beyond our reasonable control

Once an order has been handed over to the shipping provider, delivery may be subject to the carrier's policies and timelines.

Customers are responsible for providing an accurate delivery address and contact details.

9. Inspection on Delivery

Original paintings should be carefully inspected upon delivery.

If the package appears visibly damaged, customers are encouraged to document the condition of the package and artwork with photographs or video and contact us as soon as possible.

Any damage or delivery-related issue should be reported within the timeframe specified in our Refund & Return Policy.

10. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

Because original paintings are unique artworks, certain products may be subject to specific return conditions or may not be eligible for return.

Please review our Refund & Return Policy before placing an order.

11. Cancellation

Order cancellation requests should be made as soon as possible after placing an order.

Once an artwork has been dispatched or otherwise processed for shipment, cancellation may no longer be possible.

Any eligible cancellation and refund will be handled according to our Refund & Return Policy.

12. Intellectual Property

All content available on the R Rathbir website, including but not limited to:

  • Paintings and artwork images
  • Photographs
  • Logos
  • Brand name
  • Text
  • Graphics
  • Website design
  • Product descriptions
  • Videos
  • Other visual or written material

is owned by or licensed to R Rathbir and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without prior written permission.

Purchasing an original painting does not automatically transfer copyright or other intellectual-property rights in the artwork to the purchaser unless expressly agreed in writing.

13. Artwork Copyright

Unless expressly stated otherwise in writing, copyright and reproduction rights in an original artwork remain with the artist/rightsholder.

Purchasing a physical artwork generally gives the buyer ownership of the physical artwork only and does not grant permission to reproduce, commercially exploit, license, or otherwise reproduce the artwork.

14. User Reviews and Content

If you submit a review, testimonial, photograph, comment, or other content to our website, you represent that:

  • You have the right to submit the content.
  • The content does not violate any applicable law.
  • The content does not infringe another person's rights.
  • The content is not misleading, abusive, defamatory, or fraudulent.

By submitting content, you grant us permission to use it for legitimate business and promotional purposes, subject to applicable law.

15. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier and logistics providers
  • Website hosting services
  • Analytics services
  • Communication services
  • Other technology providers

Your use of such services may also be subject to the terms and policies of the relevant third parties.

R Rathbir is not responsible for the independent acts, policies, or service interruptions of third-party providers.

16. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from viruses or other harmful components
  • Compatible with every device or browser

We may temporarily suspend or modify the website for maintenance, security, updates, or other operational reasons.

17. Limitation of Liability

To the extent permitted by applicable law, R Rathbir will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, fires, floods, strikes, transportation disruptions, government restrictions, internet or technology failures, or other extraordinary events.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable jurisdiction of the courts in India, subject to applicable law.

21. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Updated Terms will be published on this page with a revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

R Rathbir

Address:
A3204 Minerva Towers, Mahalaxmi, Mumbai, 400011, Maharashtra, India

Phone: +91 9920177788

Email: acquire@rrathbir.com