Welcome to R Rathbir. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, browsing our artwork, placing an order, or contacting us.
This Privacy Policy explains how R Rathbir collects, uses, stores, and protects your information.
1. About R Rathbir
R Rathbir is an online platform offering original paintings and artwork for purchase.
Business Address:
A3204 Minerva Towers, Mahalaxmi, Mumbai, 400011, Maharashtra, India
Phone: +91 9920177788
Email: acquire@rrathbir.com
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Account/login information, if you create an account
- Order and purchase information
- Information provided through contact or enquiry forms
- Reviews, feedback, or other communications you submit
- Any other information you voluntarily provide
For online purchases, payment information may be processed securely by our third-party payment service providers. We generally do not store complete credit/debit card numbers or payment authentication information on our servers.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Website usage information
- Date and time of visits
- Referring website or source
This information helps us understand how visitors use our website and improve our services.
4. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of purchased paintings
- Process payments through authorized payment providers
- Send order confirmations and updates
- Respond to enquiries and customer-support requests
- Provide information about your purchases
- Improve our website, products, and customer experience
- Prevent fraudulent or unauthorized transactions
- Maintain website security
- Send promotional communications where permitted and where you have opted in
- Comply with applicable legal and regulatory requirements
We aim to collect and use only information reasonably necessary for the relevant purpose.
5. Cookies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may be used to:
- Remember preferences
- Keep shopping carts functioning
- Understand website traffic and usage
- Improve website performance
- Support analytics and marketing activities
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Payment Information
Payments made through our website may be handled by third-party payment gateways or financial service providers.
When you make a payment, your payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.
R Rathbir does not intend to store complete payment card details on its own servers.
7. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers where reasonably necessary to operate our business, including:
- Payment gateway providers
- Courier and delivery partners
- Website hosting and technology providers
- Website analytics providers
- IT, security, and support service providers
- Professional advisers, where necessary
- Government authorities or law-enforcement agencies where required by applicable law
These parties may receive only the information reasonably necessary to perform their relevant services.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing and maintaining records of purchases
- Providing customer support
- Resolving disputes
- Maintaining business and transaction records
- Complying with applicable legal, tax, accounting, and regulatory requirements
When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Your Rights
Subject to applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Request assistance regarding your personal data
- Raise a privacy-related complaint or grievance
Where processing is based on consent, applicable law may provide a right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise an applicable privacy right, contact us using the details provided below.
11. Marketing Communications
If you choose to receive promotional communications from us, we may send information about new artworks, collections, offers, exhibitions, or other updates.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions provided in the communication or by contacting us.
Transactional communications, such as order confirmations and delivery updates, may still be sent where necessary to fulfil your purchase.
12. Third-Party Websites
Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.
R Rathbir is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
13. Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
R Rathbir
Address:
A3204 Minerva Towers, Mahalaxmi, Mumbai, 400011, Maharashtra, India
Phone: +91 9920177788
Email: acquire@rrathbir.com